Our Services

Every Roadside Emergency. One Number to Call.

From a flat tyre on Al Khail Road to a full accident recovery on the highway — Al Mahra Car Towing handles it all. Fast, professional, and available around the clock.

car towing Dubai

What We Do and Why We Do It Better

Nobody plans to break down. It just happens — on the way to work, heading to the airport, or late at night when the city is quiet and the options feel limited. That’s exactly why Al Mahra Car Towing built a service that covers every possible roadside situation, with trained technicians on standby and trucks positioned across Dubai so help is never more than twenty minutes away.

We don’t offer one thing and call it a day. We offer everything a driver in Dubai could realistically need — because your emergency doesn’t always fit a single category.

Here is every service we provide, what it covers, and when you need it.

Services

Complete Roadside Solutions

From a simple battery jump to full accident recovery — our trained team handles every situation with speed and professionalism.

Car Towing Dubai — Flatbed & Hook Towing for All Vehicles

When your car cannot move under its own power — whether from engine failure, a serious breakdown, or damage from an accident — you need a tow you can trust. Al Mahra provides professional flatbed and hook towing for all vehicle types across Dubai and the wider UAE.

What’s Included: We transport your vehicle safely from wherever it’s stranded to any destination you choose — a workshop, a dealership, your home, or a storage facility. Our flatbed trucks are the gold standard for vehicle transport because all four wheels are off the ground, which means zero additional wear, zero scraping, and zero risk of drivetrain damage during the journey.

Vehicles We Tow:

 

  • Sedans and hatchbacks
  • SUVs and 4x4s
  • Pickup trucks and vans
  • Luxury and sports cars
  • Low-clearance vehicles
  • Classic and vintage cars
  • Motorcycles

Battery Jump Start Dubai — On the Spot, Any Time of Day

A dead battery is one of the most common reasons drivers call us. And it’s also one of the fastest problems we solve. If your car won’t start — no cranking, no response, nothing — there’s a strong chance the battery is the reason. Al Mahra’s roadside technicians carry professional-grade jump start equipment that works on all vehicle types, including modern stop-start systems and European vehicles that require specific charging protocols.

What’s Included: We arrive, assess your battery situation, and jump-start your vehicle on the spot. If the jump start holds and the car runs normally, you’re back on the road in minutes. If diagnostics suggest the battery is at end of life, we carry a range of replacement batteries to fit most vehicle makes and models — fitted and tested right there on the roadside.

Signs Your Battery Is Failing:

 

  • Engine cranks slowly before starting
  • Headlights dimming while driving
  • Dashboard warning light is on
  • Car clicks but doesn’t start
  • Battery is more than 3 years old

Flat Tyre Change Dubai — Roadside, Highway, Parking Lot

A flat tyre on a quiet street is inconvenient. A flat tyre on a busy Dubai highway is dangerous. Either way, Al Mahra is there — and we get it sorted fast so you’re not exposed to traffic longer than necessary.

What’s Included: Our technician arrives with the full equipment needed to safely lift your vehicle, remove the damaged tyre, and fit your spare tyre correctly — including proper torque tightening of all wheel nuts. We don’t just slap the spare on and leave. We check the spare tyre pressure and confirm it’s safe to drive on before we go.

 

What If I Don’t Have a Spare?
If your vehicle doesn’t carry a spare tyre — which is increasingly common with run-flat equipped cars and some newer models — we’ll tow your vehicle to the nearest tyre shop or to a workshop of your choice. We’ll let you know the situation honestly before doing anything.

 

Common Dubai Tyre Problems We See:

 

  • Punctures from construction debris on new road areas
  • Sidewall blowouts from kerb impact in tight parking
  • Slow leaks from valve stem damage
  • Heat-related tyre failure in peak summer months

Emergency Fuel Delivery Dubai — Petrol Delivered to Your Location

Running out of fuel is one of those things everyone thinks will never happen to them — until it does. Maybe the gauge was misleading. Maybe you were caught in unexpected traffic. Maybe you just had a longer day than planned. Whatever the reason, Al Mahra will bring petrol directly to your location so you can get moving again without abandoning your car or trying to walk to a station on a Dubai highway.

What’s Included: We deliver enough fuel to get you to the nearest petrol station safely. Our team carries approved fuel containers that meet UAE safety standards. We do not carry diesel as a standard — please confirm fuel type when you call so we bring exactly what your car needs.

Available Fuel Types:

 

  • Super 98
  • Special 95
  • E-Plus 91

(Diesel delivery available on request — please confirm when calling)

Safety Note: Never leave your vehicle unattended on a Dubai highway to go searching for fuel on foot. Switch on your hazard lights, stay inside or behind the barrier, and call us. We’ll come to you.

Accident Recovery Dubai — Safe Vehicle Extraction and Transport

An accident is one of the most stressful experiences a driver can go through. In those moments, the last thing you need is to be figuring out how to move a damaged vehicle off a busy road. Al Mahra’s accident recovery team handles this so you don’t have to — calmly, efficiently, and with full respect for your situation.

After a collision, our recovery team safely extracts and transports your vehicle from the accident scene to your chosen garage or workshop.

What’s Included: We safely extract your vehicle from the accident scene — whether it’s stuck against a barrier, embedded in a median, or simply undriveable from damage — and transport it to your preferred workshop, insurance-approved garage, or any location in Dubai. We work carefully around airbag deployment, structural damage, and leaking fluids to ensure nothing gets worse during recovery.

What to Do After an Accident in Dubai:

 

  1. Make sure everyone is safe and call 999 if there are injuries
  2. Call Dubai Police to file the accident report — this is required for any insurance claim
  3. Do not move vehicles until Police have assessed and cleared the scene
  4. Once Police have given clearance, call Al Mahra to handle recovery
  5. Keep your Emirates ID and vehicle registration ready

We Coordinate With:

  • All major UAE insurance companies
  • RTA-approved workshops in Dubai
  • Dealership service centres across the city

Important: We do not move a vehicle before Police clearance unless specifically directed. This protects your insurance claim and legal standing.

Car Unlocking Service Dubai — No Damage, No Drama

It takes one second of distraction — keys on the seat, door swings shut, locked. Or maybe the key fob battery died. Or the electronic lock malfunctioned. Whatever got you locked out, Al Mahra’s specialists open your car without a scratch on the door, the lock, or the window.

What’s Included: Our technicians use professional, non-destructive entry tools designed for automotive lockout situations. We do not drill, pry, or force anything. We work with the vehicle’s entry mechanism to open it safely — the same techniques used by automotive locksmiths.

 

Vehicle Types We Unlock:

 

 

  • All standard key and central locking systems
  • Push-button and keyless entry vehicles
  • Luxury European models — BMW, Mercedes, Audi, Porsche
  • Japanese and Korean makes — Toyota, Honda, Hyundai, Kia
  • American vehicles — Chevrolet, Ford, Dodge
  • Electric vehicles — Tesla and others
 

When You Need This Service:
Keys locked inside the car. Key fob is dead or malfunctioning. Electronic central locking has failed. Child or pet is accidentally locked inside — call us immediately in this situation, we treat it as a priority emergency.

 

Response Time for Lockouts: We prioritize any lockout involving a child, elderly person, or pet. If this is your situation, tell us when you call and we escalate dispatch immediately.

 

Transparent Pricing

No Surprises. Ever.

One of the biggest complaints people have about towing services is discovering unexpected charges after the job is done. Al Mahra operates on a completely different principle.

Here's how our pricing works:

Step 1 — You Call Us Tell us your location, your vehicle type, and what’s happened.

Step 2 — We Quote You Before any truck moves, we give you a clear, fixed price for the service.

Step 3 — You Decide No pressure. If you’re happy with the quote, we dispatch immediately.

Step 4 — You Pay What Was Quoted That’s it. The price we quoted is the price you pay. No arrival fees added at the door. No fuel surcharges. No “after hours” premiums.

Factors That Affect Pricing:

  • Type of service required
  • Distance to your location
  • Distance of tow (if applicable)
  • Vehicle size and type
  • Time of service

We accept: Cash, card payments, and bank transfer.

For fleet accounts and corporate clients, monthly billing arrangements are available. Call us to discuss. Phone number : +971 55 255 3560

Service Coverage

We Cover All of Dubai — and Beyond

Al Mahra Car Towing operates across every major zone in Dubai. Our fleet is spread across the city so we’re never far from you.

Dubai

Downtown Dubai

Dubai Marina

Sheikh zayed Rd

Deira & Bur Dubai
JBR & JLT
Business Bay
Al Quoz

Jumeirah

Mirdif & Rashidiya
Dubai Hills
Silicon Oasis
Al Barsha

Services — Common Questions

Questions Drivers Ask About Our Services

What towing services does Al Mahra offer in Dubai?

Al Mahra Car Towing offers six core roadside services in Dubai: car towing, battery jump start and replacement, flat tyre change, emergency fuel delivery, accident and collision recovery, and car unlocking. All services are available 24 hours a day, 7 days a week.

How much does car towing cost in Dubai?

The cost of car towing in Dubai depends on your location, the distance of the tow, and the vehicle type. Al Mahra provides a fixed quote before dispatching — with no hidden fees or surprise charges. Call +971 50 123 4567 for an instant price.

Can Al Mahra tow luxury and sports cars?

Yes. Al Mahra uses flatbed towing trucks with soft-tie systems suitable for all vehicle types including luxury cars, sports cars, low-clearance vehicles, and classic cars. Your vehicle is handled with the same care regardless of make or model.

What if my car runs out of fuel on a Dubai highway?

Stay in your vehicle, switch on your hazard lights, and call Al Mahra at +971 50 123 4567. We will deliver fuel directly to your location on the highway. Do not attempt to walk along a UAE highway to find a petrol station

Do you provide towing outside Dubai?

Yes. Al Mahra provides inter-emirate towing to Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, and Fujairah. Please call us for pricing on inter-emirate jobs as these are quoted separately.

How long does Al Mahra take to arrive?

Our average response time across Dubai is 20 minutes. This is maintained by positioning our fleet across multiple zones throughout the city so there is always a truck nearby.

Is your towing service available on UAE public holidays?

Yes. Al Mahra operates every single day of the year — including Eid Al Fitr, Eid Al Adha, UAE National Day, New Year, and all other public holidays. Breakdowns don't follow the calendar and neither do we.

Can you unlock any car model in Dubai?

Al Mahra's technicians can unlock most vehicle makes and models using non-destructive entry methods. This includes standard, keyless entry, and luxury European vehicles. If a child or pet is locked inside, inform us immediately — this is handled as a priority emergency.

Stuck Right Now? Don't Wait.

Every minute on the side of a Dubai road is a minute of unnecessary stress. Al Mahra is ready to move the moment you call — day, night, weekday, or weekend.

Tell us where you are. Tell us what happened. We handle everything else.